Office Assistant (Legislative and Central Staff Offices)

DESCRIPTION OF WORK: 

**Please Note: This is a repost – previous applicants need not apply**

**This is an in-person, non-remote position**

***Recruitment Range: $45,000 - $50,000 Annually***

The North Carolina General Assembly is seeking an enthusiastic, dependable, and highly motivated professional with office experience to serve as a Legislative Services Office Assistant. An Office Assistant provides front office administrative services and support to both House and Senate Legislative Offices and non-partisan divisions. The primary responsibility of the Office Assistant is to provide receptionist and clerical support for offices in need of daily or weekly coverage, ensuring efficient operation and workflow. The office assignments vary from day to day and/or week to week, offering variety and new challenges. This support position is unique in that it offers the opportunity to work at the branch of government that is responsible for making, revising, and repealing North Carolina laws. The Office Assistant will serve in a non-partisan capacity, meaning not biased or partisan towards one political party while in the office. 

Job responsibilities may include the following:

Receptionist Duties

• Serves as the first point of contact for the office to welcome, direct or assist our legislators, staff, and visitors.

• Provides general legislative information to legislators, legislative staff, and the public.

Office Support Duties

• Business Communication - Answers the multi-line telephone, screens and forwards calls, takes messages, and responds to emails. Drafts and organizes written and verbal communications.

• Office Scheduling - Maintains calendars, schedules, and confirms appointments for legislators and staff.

• Mail Processing - Sorts and distributes the office’s incoming mail and materials.

• Record-Keeping - Establishes and maintains filing systems for records and correspondences.

• Project Assistance - Coordinates and provides assistance on projects as needed.

• Office Equipment - Operates office equipment and new technologies as they are developed and implemented.

• Supply Management - Maintains and dispenses supply inventory and keeps front desk area organized.
• Document Assistance - Makes copies of correspondence and other printed material as requested.
• Performs other duties as assigned by management authority or Legislator.

The Office Assistant will report directly to the Human Resources Office. When on assignment, the Office Assistant works under either the Legislative Assistant Director’s Office or individual division or office management authorities. The work schedule is 40 hours per week Monday through Friday, typically within the hours of 7:30 A.M. to 5:30 P.M., but hours may vary slightly given the office location. The position also requires the ability to be extremely flexible, occasionally working extended hours and weekends to meet the needs of the legislative session.

Compensation & Benefits:

The North Carolina General Assembly offers competitive salaries with opportunities for promotion, as well as excellent comprehensive benefits. Employees are paid bi-monthly and can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees receive extensive annual leave benefits including: 12 paid holidays, vacation, sick, parental, and community service leave.

KNOWLEDGE, SKILLS, AND ABILITIES/COMPETENCIES:

• Ability to remain non-partisan in a political environment.
• Ability to maintain composure and work cooperatively under pressure with Legislators, legislative staff, and the public on a daily basis.
• Comfortable speaking in person and on the telephone with legislators, staff, and the general public daily.
• Ability to work independently in an office, prioritize tasks, organize and analyze materials, and make responsible decisions.
• Experience with creating and updating documents in Microsoft Word and Excel.
• Excellent verbal and written communication skills.
• Ability to maintain confidentiality and to handle politically sensitive work with maturity.
• Working experience completing and/or maintaining records, reports, and filing systems.
• Ability to operate a multi-line desk telephone, copy machine, scanner, and other office equipment.
• Considerable knowledge of office practices, procedures, and professional writing, such as grammar and punctuation.
• Willingness and ability to work extended schedules if necessary.

• Ability to adhere to set hours.

   

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

Required Education and Experience:

Graduation from high school or possession of a GED certificate, plus at least two years of related office administrative experience.

Preference will be given to someone with:

• Customer service experience, including resolving conflicts.
• Extensive experience working with business software such as Microsoft Office 365.
• Demonstrated experience providing support to management.
• Experience working in public sector employment.

SUPPLEMENTAL AND CONTACT INFORMATION:

***NC General Assembly positions are not subject to the State Human Resources Act (G.S. 126).***

Instructions:  
To apply for the Office Assistant position, applicants must submit a completed NC General Assembly application through the NC General Assembly website: https://careers.ncleg.gov/

Applicants must also attach a copy of the following documents when submitting the online application:

• Résumé (2 page maximum)

• Cover letter

Application must be completed in its entirety, including detailed education and work history.

To be considered for the Office Assistant position, all applicants must submit an NC General Assembly application and necessary documents by 5:00 P.M. on Friday, May 8, 2026.

Agency Contact Information:
North Carolina General Assembly
Human Resources Office
(919) 715-1210

***Due to the large volume of applications, we are unable to provide information regarding the status of your application.***