Receptionist (Legislative Services Coordinator) , Grade N17
Montgomery CountyAbout the Position
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THIS IS AN INTERNAL "ONLY" JOB POSTING, AVAILABLE TO CURRENT MONTGOMERY COUNTY GOVERNMENT EMPLOYEES
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This Position is ONLY Open to Montgomery County Government Employees:
- Current Montgomery County Government employees;
- Montgomery County employees who were affected by a reduction-in-force and currently have RIF priority rights;
- Active Montgomery County local fire and rescue department volunteers with at least 50 points under the length of service award program (LOSAP); or
- Active Project SEARCH Interns or former Montgomery County Government Customized Employment Public Interns, or Project SEARCH Interns within 24 months of completion of internship.
The salary range above represents this position’s earning potential. The anticipated hiring range for this position will be $59,897 per year to $84,890 per year, based on the candidate’s qualifications and experience.
WHO WE ARE
Montgomery County is located adjacent to Washington D.C., and with over one million residents, is the most populous County in the State of Maryland. The County is also the most diverse County in the State and ranks among the top ten most diverse Counties in the nation.
The Montgomery County Council’s synergy of talent, resources and support makes the Council an ideal employer for individuals who are looking to innovate, work on a diverse range of issues and create blueprints for bold thinking. Council staffers work with elected leaders, community groups, subject-matter experts and residents on a wide range of issues such as budgeting, legislation and land use decisions. Join an organization with a commitment to meeting the dynamic needs of more than one million residents as we govern for today and plan for the future. The Office of the County Council is committed to racial equity and social justice practices in all facets of its work.
WHO WE ARE LOOKING FOR
The Office of the County Council is seeking to hire a Legislative Services Coordinator (LSC) to serve as the receptionist and perform advanced administrative duties for the Central Staff team. The LSC is expected to communicate effectively, work collaboratively with staff at all levels, engage with constituents and residents on a daily basis, and adapt to evolving administrative needs.
What You'll Be Doing
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Receptionist Job Duties Include:
- Welcome visitors by greeting them in a warm and friendly manner, and directing them appropriately
- Answer and direct phone calls in a polite and friendly manner
- Inform visitors by answering or referring inquiries
- Maintain reception area and all common areas in a clean and tidy manner at all times
- Respond to inquiries from constituents, citizens groups, County government officials and business organizations
- Perform other job-related administrative duties as assigned, such as data entry, managing conference rooms, reviewing and preparing documents, etc.
- Strong organizational skills and ability to manage competing priorities in fast-paced environments
- Maintains professionalism and confidentiality while engaging with constituents, residents, and staff.
Bilingual applicants in the Spanish/English languages are encouraged to apply.
Minimum Qualifications
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Experience: Four (4) or more years of administrative/office support experience.
Education: Completion of high school or High School Certificate of completion recognized in the State of Maryland.
Equivalency: An equivalent combination of experience and education may be substituted.
Preferred Criteria, Interview Preferences
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The applications of those individuals meeting the minimum qualifications will be reviewed to determine the extent, relevancy of training, and experience in the following areas:
- Bilingual in Spanish/English
- Experience providing direct customer service
- Experience providing office or administrative support;
- Proficient in the use of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Experience maintaining databases
- Experience or general knowledge of Montgomery County Government programs and services
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IMPORTANT INFORMATION
The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.
Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at Hiring@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.
All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.
This will establish an Eligible List that may be used to fill both current and future vacancies.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.