Senior Director, State Government Affairs

The Sr Dir, Government Affairs is responsible for developing, coordinating and implementing government affairs strategies and activities that advance the company’s interests before the state legislature and regulatory agencies. The job may include representing the company before state and local governments and administrative/regulatory agencies, procurement, external affairs, and community engagement, as well as strategically planning, managing and executing other activities and events that advance the company’s overall objectives. The job requires significant legislative and regulatory experience and an extensive background in public policy and advocacy, and will have a senior level management role.

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Develop, build and expand relationships with public officials and other influential policy makers at the federal, state and local level.
• Manage the collaboration of the government affairs team and outside consultants to develop and grow grass roots and third-party support for the benefit of the company and its interests.
• Develop strategies and effectively plan and execute initiatives to grow the company’s image within the communities managed.
• Assist in the development and management of the company’s political contribution strategies, to the extent and as permitted under applicable law.
• Represent the company before external constituencies, including elected officials and other state and local government agencies, commissions and authorities and organize and represent the company at community events and other external functions.
• Draft, analyze, and/or present legislation, amendments, testimony, memoranda and other collateral material as necessary to perform legislative and regulatory advocacy.
• Serve as a principle liaison between Charter and the corresponding State Cable and Telecommunications Association and represent the company at industry forums.
• Manage outside counsel, consultants and lobbyists as necessary.
• Manage team’s response to and company resolution of escalated complaints from government authorities as may be necessary.
• Manage the identification of government-related state procurement and business opportunities and facilitate discussions with business and assist them in developing responses.
• Develop approaches to support company’s business objectives and to manage outreach and interactions with government constituencies related to our business and services.
• Perform other duties as requested.