Elections Technology Specialist

In order to be considered for this position, applicants must successfully submit a completed application prior to the posting deadline. Applications submitted with incomplete or missing education and/or work experience sections will be considered incomplete and will not be reviewed. These applicants will be disqualified from consideration. The attachment of a resume to the application does not fulfill this requirement and will not prevent incomplete applications from being rejected. Education and work experience fields must be completed, regardless of the presence of an attached resume.

Once the posting closes, all applications will be reviewed. The information provided on the application will be utilized to determine whether or not each applicant meets the Minimum Requirements for this position as noted in the Job Description. We encourage all applicants to provide a comprehensive, concise history of their education, certification, licensing, and employment history. Please read the Minimum Requirements thoroughly and then demonstrate that you meet these requirements on your application.

For questions regarding this posting, please contact Sherry Christman, Human Resources Analyst at schristman@norcopa.gov or 610-829-6382.

GENERAL PURPOSE
The Elections Technology Specialist position is responsible for providing general, administrative, and technological support and back up to the Elections Registrar and Deputy Elections Registrar. This position will support accurate election hardware and software operation, troubleshoot Election Day and Vote by Mail processes, contribute to the coordination of Risk Limiting Audits (RLA), operate and maintain central count scanners, and lead logic and accuracy testing on all Election Day equipment.  

SUPERVISION RECEIVED
This position reports directly to the Elections Registrar or the Deputy Elections Registrar.

SUPERVISION EXERCISED
This position is not responsible for the supervision of other employees or functions.  

ESSENTIAL DUTIES OF THE POSITION
Ability to work sixteen (16) hours per day (or longer) during the period of Election Day for primary, general, and special election cycles.

Completes training to serve as back up election software programmer.

Generates, exports, and analyzes accurate data from SURE System.

Processes Right to Know requests from the County RTK Solicitor. Responds directly to the general public and various other stakeholders with public information generated in the SURE System.

Applies and explains Federal and State statutes, regulations, policies, and procedures. Responds through written and verbal forms of communication.

Collaborates on maintenance of Voter Services web content.

Provides administrative/clerical and management support as requested (compose correspondence, send faxes, make copies, take and transcribe minutes, and create reports).

Performs specialist projects as assigned.

Programs media for all Election Day equipment.

Operates Election Management Software and generates results reports. Creates reporting files for both the County and the State.

Provides education to the electorate by demonstrating and speaking at civic groups regarding voting machine use and general procedures.

Answers telephones and receives visitors to office. Provides exceptional customer service by effectively communicating with visitors by telephone, email, or in person.  Adequately resolves visitors’ issues, or directs visitors to appropriate staff able to provide assistance. 

Locates voter addresses, polling places, and other relevant data pertaining to registered voters.

Receives and processes cash and checks. Charges appropriate fees as per the Northampton County Elections Division Fee Schedule. Provides receipt for paid fees.  

Explains petition/nomination paper process to candidates running for office.

Maintains and updates voter records through the comprehensive SURE system.

Completes data processing of voter information through a variety of media including hard copy transaction and state supplied updates reflective of the Motor Voter laws forwarded by the Department of Transportation and the Department of Health.  Processes PENNDOT voter application batches (initial or change). Processes Department of Health (DOH), cancellation applications, county-to-county transfers (XROC, DOTOC), in-county transfers, and address changes (DOTNC, DOTIC). 

Completes required steps for adding or altering a voter’s record. Maintains knowledge of the pertinent responses and follows up with additional data processing to record responses both electronically and as hard copy attachments.

Generates and prints voter ID cards, individually or by batch.

Reviews and records regular absentee applications, military, civilian overseas, emergency applications, and walk-in absentees. Generates and mails absentee ballots after receiving applications and recording electronically.

Organizes and packs election supplies to ensure proper election procedures are maintained at the polling places.

Records votes from polling locations in Northampton County and absentee ballots using scanning/barcode reading devices. Tabulates election results and produces electronic or hard copy results.

Proofreads various types of balloting material as well as newspaper advertisements.
Investigates and complies with the Help Americans Vote Act.

Produces data and targets political data through the use of data filters and compilation of statistics.

Reproduces data via email and CD and transfers such data in a variety of readable requested forms such as ASCII fixed length, comma delimited, Access, or Excel files.

Establishes and maintains files in alphabetic, chronological, numerical or other basis. Retrieves requested materials from files. Signs, date-stamps, or otherwise identifies and/or controls files. Files election materials and applications as well as purges/archives as directed.

Composes correspondence using Microsoft Office and Outlook, or any other necessary applications. Generates individual letters to voters as well as mass mailings.

Retrieves and processes all mailed correspondence received in the department. Sorts and distributes to appropriate parties.

*An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this job description. Conversely, minor level duties performed on the job may not be listed. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

REQUIRED MINIMUM QUALIFICATIONS

EDUCATION & EXPERIENCE – Completion of a high school, or general equivalency, diploma; AND

At least three (3) years of general clerical experience in an administrative, professional, or governmental setting. Prior experience working in election administration or voter registration is awarded extra experience points.

DRIVER’S LICENSE - Employee assigned to this title will be required to possess and maintain a valid and current motor vehicle operator’s license. Must have an acceptable driving record. Personal vehicle required for County business. Employee is eligible for mileage reimbursement.

Individuals in this role are not permitted to engage in partisan political activities.

KNOWLEDGE, SKILLS, AND ABILITIES  
Thorough knowledge of clerical practices and procedures commonly employed in administrative/governmental offices.

Thorough knowledge of English usage, grammar, spelling, and punctuation as used in clerical assignments in administrative/governmental offices.

Advanced computer knowledge and skills in Word, Excel, PowerPoint, Access, Outlook, and the Internet for the purpose of research.

Advanced ability to learn, operate, and perform maintenance on voting machine software, central scan operation, and ePoll Books.

Ability to interface with technical personnel regarding software and hardware difficulties, serving as liaison to the County’s election equipment vendors.

Advanced ability to learn voting machine functions and vote tabulation is necessary to stave off count deficiencies.

Skill in gathering information from and explaining procedural and/or processing requirements to voters, candidates, visitors, callers, clients, members of the public, and representatives from other offices both within and outside of the County.

Skill in organizing workload, establishing priorities, and completing clerical processing requirements.

Ability to establish and maintain productive and effective working relationships with associates, callers, visitors, clients, representatives of other offices and the public.

Ability to use spreadsheet, database, graphics, and/or similar computer programs, when required by work assignment.

Ability to establish and/or maintain filing and other recordkeeping systems.

TOOLS AND EQUIPMENT
Phone, personal computer (including Microsoft Office applications and specialized elections software), copy machine, fax machine, calculator, letter folder, pressure sealer/folder, large paper shredder, voting machines, electronic poll books, and central ballot scanners.

PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must be able to occasionally work at the Voters Warehouse in Nazareth, PA.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

The noise level in the work environment is usually quiet.

SELECTION GUIDELINES
Formal application, rating of education and experience, interview, and reference check as well as job related tests may be required. 

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.


FLSA STATUS:  FLSA NON-EXEMPT (ELIGIBLE FOR OVERTIME)
DESIGNATION:  CAREER SERVICE
PAY GRADE:  RU/GR19
UNION STATUS:  AFSCME RESIDUAL UNION

Updated April 2026